Senior Manager of Data Platforms Support

1 day ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Onyx-Conseil Full time
About Us:

We are DWP. Digital with Purpose. We use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.

We help people into work, and make payments worth over £195bn a year to support and empower millions of people.

This is a fantastic opportunity to join our brilliant digital hubs in Blackpool, Manchester, or Newcastle, whichever is most convenient for you.

Why Choose Us:

  • We offer a competitive salary of up to £77,740 per annum
  • A generous civil service pension with employer contributions worth 28%
  • A broad benefits package built around your work-life balance, including flexible working, time off volunteering, and charitable giving
  • Discounts and savings on shopping, fun days out, and more
  • Interest-free loans to buy a bike or a season ticket
  • Sports and social activities
  • Professional development, coaching, mentoring, and career progression opportunities.

Requirements:

  • Experience of leading and facilitating the support of enterprise analytical, data platforms, and related IT products
  • Demonstrable experience in establishing and maintaining strong relationships with a wide range of stakeholders
  • Experience of leading high-performing teams in a modern digital IT support environment
  • Experience of delivering to agreed service measures/KPIs or project delivery targets in a cost-effective and timely manner
  • Experience in developing and continually improving the service management policies, standards, and guidance used in delivery of the services.


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