Senior Food Service Operations Manager

19 hours ago


Cardiff, Cardiff, United Kingdom Cherington Full time
Job Overview

We are seeking an experienced Catering and Hospitality Manager to join our team at Cherington. As a key member of our operations team, you will be responsible for overseeing the delivery of high-quality food and exceptional customer service to our clients.

About the Role

The Catering and Hospitality Manager will play a crucial role in ensuring the smooth operation of our kitchens and service counters. You will be responsible for managing a team of catering staff, overseeing inventory management, monitoring budgets, and implementing action plans to drive sales and improve customer satisfaction.

This is an exciting opportunity for a motivated and ambitious individual who is passionate about great-tasting food and exceptional customer service. If you have a minimum of two years of catering experience and a proven track record of managing teams, we would love to hear from you.

Key Responsibilities
  • Prepare and deliver delicious food to the highest standards
  • Supervise catering staff to ensure impeccable food and customer service
  • Oversee inventory management, monitor budgets, and implement action plans to drive sales and improve customer satisfaction
  • Communicate regularly with line managers to monitor KPIs and targets
  • Represent Cherington and maintain a positive brand image
Requirements

To be successful in this role, you will need:

  • A minimum of two years of catering experience
  • Experience managing teams in a similar role
  • NVQ Level 1 & 2 or City & Guilds 706/1 and 2 qualification
  • Basic Food Hygiene certificate
  • Excellent communication and organisational skills
Benefits

We offer a competitive salary of £30,000 - £40,000 per annum, depending on experience, as well as opportunities for career progression and professional development. We are committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.



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