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Salesforce Reporting Specialist

2 months ago

Stevenage, Hertfordshire, United Kingdom Circet IRE & UK Full time

About Circet UK

Circet UK is a leading provider of specialist services to the Telecommunications, Transport Infrastructure, and Power Sectors in Ireland and the UK.

Our Mission

We are driven to be innovative and proactive in delivering solutions that meet our clients' expectations while not losing sight of their changing requirements.

Job Summary

We are seeking an experienced Salesforce Reporting Specialist to join our team. The successful candidate will be responsible for designing, developing, and optimizing Salesforce reports and dashboards tailored to user needs.

Key Responsibilities

  • Design and develop Salesforce reports and dashboards to meet user requirements
  • Provide analytical insights to company KPIs and measures, transforming raw data into actionable insights
  • Monitor and manage Salesforce support cases, with a keen eye on reporting issues
  • Efficiently handle defects and change requests related to reporting functionalities
  • Regular interactions with the Business Support Manager to discuss reporting needs, progress, and enhancements
  • Support Salesforce system maintenance, particularly around reporting tools
  • Engage directly with clients to understand their reporting needs and deliver accordingly
  • Develop using Salesforce tools, such as Flows, APEX, and data modeling, focusing on reporting functionalities
  • Update Power BI Dashboards with Salesforce data, ensuring the reports are up-to-date and actionable

Requirements

  • Ability to transform complex data into understandable and actionable reports
  • Strong communication skills to explain report findings and gather requirements
  • Detail-oriented with a focus on report accuracy
  • Strong experience in designing and developing reports in Salesforce and other platforms
  • Strong understanding of SQL, SOQL, and data analysis tools
  • Experience in Salesforce technologies, particularly related to reporting tools
  • Advantageous: 2+ years in a role with strong reporting responsibilities, proficiency in data visualization tools

Why Work with Us

  • Be part of a company that encourages involvement, diversity, and inclusion
  • Be part of a company that nurtures excellence and develops leaders
  • Be part of a company that encourages personal development and career progression through our further education program, mentoring program, and pathway program
  • Be part of a company that is dedicated to making a difference through our Corporate Social Responsibility
  • You will get a competitive salary and a benefits package which includes 25 days annual leave per annum, life assurance, access to Employee Assistance Programs, and access to career developmental opportunities