Senior IT Support Professional

3 weeks ago


Loughborough, Leicestershire, United Kingdom Ascent People Ltd Full time

Job Overview

We are seeking a highly skilled Senior IT Support Engineer to join our team as an MSP Technical Specialist. As part of this role, you will be responsible for delivering excellent customer service and technical expertise in Windows server 2008-2019, Hyper V, Office 365, Networking, Firewalls.

Key Responsibilities

  • Focus on delivering exceptional customer experience and building strong relationships with internal/external stakeholders.
  • Design, build, and deploy server architecture with supporting documentation in line with company standards.
  • Contribute to the analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service targets.

Requirements

  • Minimum 3 years' UK working experience in a similar role.
  • Strong technical aptitude and ability to work in multiple technology environments.
  • Excellent communication skills and ability to build strong relationships with customers.

Benefits

We offer a competitive salary of up to £45,000, pension scheme, and free car parking. This is an exciting opportunity to join a small but highly successful MSP with clients spanning over 20 years.



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