Gas and Electricity Field Debt Resolution Officer

5 days ago


London, Greater London, United Kingdom E UK PLC Full time
Company Overview

E UK PLC prioritizes delivering innovative energy solutions to our customers while fostering a culture of excellence and teamwork.


Salary

This role comes with an attractive salary of approximately £40,171 per annum, reflecting the value we place on this position within our organization.


Job Responsibilities

As a SMART Meter Engineer Support Agent, you will be integral to our Field Debt Solutions team, working closely with customers to resolve debts and promote sustainable energy practices.


  • Engage with customers to understand their needs and develop tailored debt resolution plans.
  • Utilize knowledge of SMART Meter technology to optimize energy consumption and reduce carbon emissions.
  • Effectively communicate with colleagues and stakeholders to ensure seamless delivery of services.
  • Maintain accurate records and reports, adhering to data protection guidelines.

Benefits

We offer a range of benefits to support your well-being and career development, including:


  • Flexible working arrangements with optional overtime for increased earnings.
  • An attractive salary package, reflecting the importance of this role in our team.
  • Opportunities for professional growth and development within E UK PLC.


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