Freight Coordinator

16 hours ago

Leeds, Leeds, United Kingdom Head Office Full time

Logistics Coordinator Role

Ben Sherman is a renowned British heritage brand with a rich history spanning over 6 decades. Our brand has been deeply rooted in music and British subcultures, and we continue to be a part of this vibrant scene today.

Purpose of the Role:

The primary responsibility of this role is to provide administrative support to the Supply Chain Coordinator. The key focus will be on managing the delivery schedule, monitoring the department's critical path, and liaising with freight forwarders, suppliers, and Head Office departments.

Key Responsibilities:

Supply Chain Tracking:

  • Manage daily interactions with freight forwarders to ensure priorities are met.
  • Assist in maintaining the delivery schedule, ensuring Head Office deadlines and delivery dates are met.
  • Ensure AX is correct and up-to-date with the 3rd party logistics tracking system (shipment and DC dates).
  • Monitor the weekly Supply Chain Report (critical path) and communicate any potential risks or delays.

Shipment Bookings:

  • Ensure the smooth movement of stock from the Far East and Europe to the UK warehouse.
  • Chase suppliers for bookings and work with freight forwarders to address booking queries.
  • Liaise with Technical, Merchandising & Product teams to ensure timely approval of shipment bookings, variance requests, date queries, and shipment samples review.
  • Check delivery paperwork and ensure suppliers provide bills of lading in a timely manner to avoid demurrage charges.
  • Liaise with Landed suppliers to ensure timely booking of deliveries into the warehouse.

Delivery:

  • Liaise with 3rd party Warehouse Manager to plan weekly intake, manage changes, and work through peaks.
  • Maintain Crew schedules to ensure key dates are not missed. Flag up issues well in advance where we have potential late delivery/payment issues and involve relevant parties as early as possible.
  • Research and document slipped deliveries and inform Head office departments.
  • Check delivery paperwork, investigate, and report on discrepancies.
  • Understand Customs requirements for import and duty payment.

General:

  • Work closely with the team to ensure excellent logistical performance.
  • Support Logistics team when required, covering holidays.
  • Be influential in updating procedures within the team and suppliers.
  • Support with loading and unloading vehicles from the HO warehouse when necessary.

Requirements:

Essential:

  • Strong levels of communication and interpersonal skills.
  • Good Microsoft Excel skills.
  • Excellent organisational skills.
  • Capable of working to tight deadlines.
  • Ability to prioritise and work well under pressure.
  • Dedicated and responsible approach to job role.
  • Ability to work both independently and within a small team.
  • Previous experience of working within a similar administrative role.
  • High degree of accuracy and attention to detail.

Desirable:

  • Experience within import/logistics.
  • Strong understanding of retail environment.
  • An understanding of the principles of freight forwarding and critical path.

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