Business Systems Analyst

3 weeks ago


Cardiff, Cardiff, United Kingdom Alcumus Full time

About the Role

The Business Systems Analyst will play a key role in driving business process improvement across multiple projects at Alcumus. This involves agreeing and advising on project scope, determining daily priorities, and ensuring efficient and on-time delivery of tasks and milestones.

Key Responsibilities

  • Apply appropriate business analysis approaches across multiple projects.
  • Understand customer needs and communicate these effectively to project teams.
  • Gather and understand the business needs of the organisation within specific projects and operational improvement initiatives.
  • Ensure solutions meet strategic, operational and customer requirements.
  • Work alongside developers, QA and designers to ensure that user stories are complete, clear, concise and comprehensible.
  • Ensure shared understanding of requirements and solutions across the teams and stakeholders.
  • Promote the Business Analyst function within Product & Technology and throughout the business.
  • Highlight any identified issues with the current process and business model.
  • Take part in designing potential solutions to any problems identified during the research phase.
  • Participate in preparing and delivering a report of their findings to leadership with comprehensive risk and impact assessments along with the Project Manager.
  • Participate in developing comprehensive end-to-end (E2E) test cases with QA at the application and multi-application levels.
  • Carrying out training sessions and workshops to guide relevant teams.
  • Carrying out periodic quality checks to ensure the solution meets all quality expectations - Reviewing the acceptance tests associated with the acceptance criteria.
  • Analysing the new requirements from our clients and translating into functional specifications for the product developers - Evolving the details of the user stories through conversations with the developers.
  • Attending iteration retrospectives when necessary to provide feedback and improve the development process.
  • Becomes very familiar with the products and applications comprising the assigned line of business' technology landscape.
  • Provide configuration application to support business requirements and design (including mock-ups) and the creation and maintenance of configuration documentation.
  • Ensures Customer satisfaction through promptness in responding to calls, emails for assistance, queries where relevant.
  • Establishes effective working relationships within the project teams.
  • Apply timely and effective communication within projects to manage risk and escalations.
  • Supporting Technology Programmes and projects to establish requirements, scope, business case and related project documentation.
  • Assist in baselining, establishing, tracking and monitoring project KPI's and OKR's


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