Business Systems Analyst
3 weeks ago
About the Role
The Business Systems Analyst will play a key role in driving business process improvement across multiple projects at Alcumus. This involves agreeing and advising on project scope, determining daily priorities, and ensuring efficient and on-time delivery of tasks and milestones.
Key Responsibilities
- Apply appropriate business analysis approaches across multiple projects.
- Understand customer needs and communicate these effectively to project teams.
- Gather and understand the business needs of the organisation within specific projects and operational improvement initiatives.
- Ensure solutions meet strategic, operational and customer requirements.
- Work alongside developers, QA and designers to ensure that user stories are complete, clear, concise and comprehensible.
- Ensure shared understanding of requirements and solutions across the teams and stakeholders.
- Promote the Business Analyst function within Product & Technology and throughout the business.
- Highlight any identified issues with the current process and business model.
- Take part in designing potential solutions to any problems identified during the research phase.
- Participate in preparing and delivering a report of their findings to leadership with comprehensive risk and impact assessments along with the Project Manager.
- Participate in developing comprehensive end-to-end (E2E) test cases with QA at the application and multi-application levels.
- Carrying out training sessions and workshops to guide relevant teams.
- Carrying out periodic quality checks to ensure the solution meets all quality expectations - Reviewing the acceptance tests associated with the acceptance criteria.
- Analysing the new requirements from our clients and translating into functional specifications for the product developers - Evolving the details of the user stories through conversations with the developers.
- Attending iteration retrospectives when necessary to provide feedback and improve the development process.
- Becomes very familiar with the products and applications comprising the assigned line of business' technology landscape.
- Provide configuration application to support business requirements and design (including mock-ups) and the creation and maintenance of configuration documentation.
- Ensures Customer satisfaction through promptness in responding to calls, emails for assistance, queries where relevant.
- Establishes effective working relationships within the project teams.
- Apply timely and effective communication within projects to manage risk and escalations.
- Supporting Technology Programmes and projects to establish requirements, scope, business case and related project documentation.
- Assist in baselining, establishing, tracking and monitoring project KPI's and OKR's
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