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Parking Enforcement Officer

2 months ago

Southwold, Suffolk, United Kingdom Brackenberry Full time
{"h1": "Representations Officer Job Opportunity", "p": "We are seeking a skilled Representations Officer to join our team at Brackenberry Ltd. As a key member of our parking enforcement team, you will be responsible for investigating and responding to parking-related correspondence, including formal and informal representations and appeals.

Your primary objective will be to ensure that all parking enquiries are dealt with in line with the statutory process and timescales, internal key performance indicators (KPIs), civil procedural rules (CPR 75), and the council's communication procedures.

Key Responsibilities:

* Investigate and respond to parking-related correspondence
* Ensure parking enquiries are dealt with in line with statutory process and timescales
* Attend external Adjudication Hearings and give evidence
* Prepare proofs of evidence as required
* Ensure parking permit applications and parking control suspension applications are dealt with in line with set time limits

Requirements:

* Education to include Maths and English at GCSE level or equivalent
* Excellent communication skills
* Proven experience in working in a customer service or administrative environment

If you are a motivated and organized individual with a passion for customer service, we encourage you to apply for this exciting opportunity.

Please note that you should be available to work immediately or at short notice, and have the right to work in the UK.

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunities employer.

Important: We will interpret your application as being permission to submit your CV to this role unless you advise us to the contrary.

#RQ1326267

Remote Work : No
"}