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Business Transformation Expert
2 months ago
A leading technology consultancy has experienced rapid growth over the past three years, expanding to 70 professionals following its acquisition by a £100m group in 2021.
The firm specializes in delivering technology training solutions to financial services businesses and industry leaders, offering a range of programs and courses in AI, cloud computing, design thinking, software development, and more.
This is an exciting opportunity to join a pioneering organization at the forefront of workforce upskilling, helping businesses assess their current models and workforce planning issues.
The firm has established a strong reputation in the financial services sector and is seeking two professionals to contribute to its continued success in two key roles: 1) a customer success/account manager position and 2) a new sales/new business role.
One role will focus on building and maintaining relationships, while the other will focus on driving new business growth.
The average project value is around £K, requiring a consultative approach to build trusted relationships with senior executives in top financial services businesses.
The firm also offers specialist leadership training courses and online training programs.
Key Responsibilities for the Customer Success Role:
- Proven experience in customer success, account management, or relationship management
- Ability to manage a budget of £500K to £1m in recurring revenue
- Strong understanding of financial services businesses and their operations
- Excellent organizational and planning skills
- Career ambition and a willingness to take on new challenges
Key Responsibilities for the New Business/New Sales Role:
- Track record of driving new business growth in large enterprise accounts, preferably in the financial services sector
- Structured approach to account planning and new business development
- Strong understanding of financial services businesses and their operations
- Ability to build strong relationships with clients and stakeholders
