Digital Strategy Expert

3 weeks ago

London, Greater London, United Kingdom Squiz Full time

We are seeking a highly skilled Digital Strategy Expert to join our Customer Consultancy team at Squiz. As a key member of our team, you will play a crucial role in helping clients achieve their business and digital objectives.

The ideal candidate will have prior experience in digital strategy, web agency, or consulting, with exceptional communication, relationship management, and commercial skillsets. You will be comfortable managing a portfolio of clients and working closely with them to drive growth.

About the Role:

  • Understanding and prioritizing customer needs and pain points in relation to digital experience design, delivery, and management
  • Designing, planning, and facilitating stakeholder engagement and discovery workshops
  • Transforming big ambitions into clearly articulated and actionable roadmaps and presentations
  • Identifying opportunities to leverage the Squiz Digital Experience Platform (DXP) capabilities and other tools within the customer's wider ecosystem to improve their digital experiences
  • Inspiring customers with opportunities to deliver industry-leading web solutions alongside a clear path to execution
  • Identifying the resources, activities, and technologies required to implement solutions or proactively engaging with stakeholders to define this

The salary for this position is estimated to be around $120,000 - $180,000 per year, depending on location and experience.

To succeed in this role, you will need:

  • Prior consulting or digital advisory-related experience: consulting, design, or digital agency
  • Workshop design and facilitation from senior to operational stakeholders
  • Critical and strategic thinking capabilities
  • Excellent written, verbal, and visual communication skills (proficient in creating visually engaging PowerPoint or Google Slides presentations)
  • Presence and professional presentation for customers
  • Strong organizational skills and attention to detail
  • Experience conducting research, surveys, or interviews, and gleaning insights from data
  • Ability to steer cross-functional teams to achieve shared outcomes
  • Able to work to deadlines and deliver high-quality work in a timely manner
  • Client management experience
  • Pragmatism over purity
  • Intellectual curiosity and solution-oriented approach
  • Passionate about digital solutions
  • Commercial acumen

Squiz offers a flexible working policy, encouraging teams to manage where and how they work effectively. We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with 'why?' to understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do; all while checking our egos at the door, not taking ourselves too seriously, and having fun along the way.

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