Housing Management Coordinator

1 month ago


Cheltenham, Gloucestershire, United Kingdom Home Group Full time

Housing Management Coordinator Role

At Home Group, we're seeking a skilled Housing Management Coordinator to join our team. As a key member of our housing team, you'll play a vital role in ensuring our customers' homes are safe and well-maintained.

Key Responsibilities

  • Support customers with tenancy management, including rent accounts and housing benefit claims.
  • Work closely with colleagues to ensure properties are ready for new customers, turning around vacant rooms and flats within set timescales.
  • Collaborate with customers to understand their support needs, providing tailored assistance to help them manage their tenancies.

Requirements

  • Experience in housing management, including re-letting, rent collection, and tenancy action.
  • Ability to use technology for creating support plans, making benefit claims, and tenancy sign-ups.
  • Enhanced DBS check required.

What We Offer

  • Flexible working hours and a range of benefits, including a health cash plan and 34 days' annual leave.
  • Opportunities for professional development and career growth.

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