Medical Office Coordinator
3 days ago
We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Shay Lane Medical Centre. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing appointments, and maintaining accurate records.
Main Responsibilities- Maintain and monitor the practice appointment system, ensuring timely and efficient scheduling of appointments.
- Process personal, telephone, and e-requests for appointments, and respond to patient inquiries in a professional and courteous manner.
- Answer incoming phone calls, transferring calls or dealing with the caller's request appropriately, and signpost patients to the correct service.
- Initiate contact with and respond to requests from patients, team members, and external agencies, and code clinical data in EMIS Web and Docman 10.
- Photocopy documentation as required, and data entry of new and temporary registrations and relevant patient information as necessary.
- Direct requests for information, SARs, insurance/solicitors letters, and DVLA forms to the administration team, and manage all queries in an efficient manner.
- Monitor and action the reception and prescription email inboxes, and process incoming repeat prescription requests and abide by the practice's repeat prescription policy.
- Liaise with the practice pharmacist and doctors with prescription queries, and carry out clinical system searches as requested.
- Carry out phlebotomy and chronic disease annual review patient recalls, and be named administrative lead for at least one chronic disease register.
- Maintain a clean, tidy, effective working area at all times, and monitor and maintain the reception area and noticeboards.
- Support all clinical staff with general tasks as requested, and monitor and maintain stationary stocks, reporting to the practice manager to order supplies.
- Partake in audit as directed by the practice manager, and support administration staff, providing cover during staff absences.
- Scanning of patient-related documentation and attaching scanned documents to patients' healthcare records, and complete opening and closing procedures in accordance with the duty rota.
We are looking for a candidate with excellent communication skills, strong IT skills, and a clear, polite telephone manner. The ideal candidate will be competent in the use of Microsoft Office and Outlook, and have effective time management skills, with the ability to work as a team member and autonomously.
The successful candidate will have good interpersonal skills, problem-solving and analytical skills, and the ability to follow policy and procedure. They will be polite and confident, flexible and cooperative, motivated, and a forward thinker, with high levels of integrity and loyalty.
It is desirable for the candidate to have EMIS Web user skills, and to be educated to GCSE level or equivalent. Experience of working with the general public, administrative duties, and working in a healthcare setting is also desirable.
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Medical Office Coordinator
2 weeks ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Shay Lane Medical Centre. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Main ResponsibilitiesAppointment Scheduling: Maintain and...
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Medical Office Coordinator
2 weeks ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Shay Lane Medical Centre. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Main ResponsibilitiesAppointment Scheduling: Maintain and...
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Medical Office Coordinator
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Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeAbout UsShay Lane Medical Centre is a leading healthcare provider dedicated to delivering exceptional patient care and service. Our team of healthcare professionals is committed to providing a proactive and high standard of healthcare to our registered patients, improving their physical health and mental wellbeing.Job SummaryWe are seeking a highly skilled...
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Medical Office Coordinator
2 weeks ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeAbout UsShay Lane Medical Centre is a leading healthcare provider dedicated to delivering exceptional patient care and service. Our team of healthcare professionals is committed to providing a proactive and high standard of healthcare to our registered patients, improving their physical health and mental wellbeing.Job SummaryWe are seeking a highly skilled...
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Medical Office Coordinator
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Altrincham, Trafford, United Kingdom St Johns Medical Centre Full timeJob SummaryTo provide general assistance to the St Johns Medical Centre team and project a positive and friendly image to patients and other visitors, either in person or via communication. Welcome, assist, and direct patients in accessing the appropriate service or healthcare profession in a courteous, efficient, and effective way.Key...
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Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Shay Lane Medical Centre. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing appointments, and maintaining accurate records.Main...
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Medical Office Coordinator
2 days ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Shay Lane Medical Centre. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing appointments, and maintaining accurate records.Main...
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Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Shay Lane Medical Centre. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing appointments, and maintaining accurate patient records.Main...
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Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Shay Lane Medical Centre. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing appointments, and maintaining accurate patient records.Main...
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1 week ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly skilled and organized Medical Receptionist to join our team at Shay Lane Medical Centre. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and support to our clinical team.Main ResponsibilitiesMaintain and monitor the practice appointment system, ensuring seamless...
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Medical Office Coordinator
1 week ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly skilled and organized Medical Receptionist to join our team at Shay Lane Medical Centre. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and support to our clinical team.Main ResponsibilitiesMaintain and monitor the practice appointment system, ensuring seamless...
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6 days ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly skilled and organized Medical Receptionist to join our team at Shay Lane Medical Centre. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and administrative support to our clinical team.Main ResponsibilitiesMaintain and monitor the practice appointment system,...
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Medical Office Coordinator
7 days ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly skilled and organized Medical Receptionist to join our team at Shay Lane Medical Centre. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and administrative support to our clinical team.Main ResponsibilitiesMaintain and monitor the practice appointment system,...
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Medical Office Coordinator
5 days ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly skilled and organized Medical Receptionist to join our team at Shay Lane Medical Centre. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and administrative support to our clinical team.Main ResponsibilitiesMaintain and monitor the practice appointment system,...
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Medical Office Coordinator
5 days ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly skilled and organized Medical Receptionist to join our team at Shay Lane Medical Centre. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and administrative support to our clinical team.Main ResponsibilitiesMaintain and monitor the practice appointment system,...
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Altrincham, Trafford, United Kingdom Altrincham Medical Practice Full timeJob SummaryWe are seeking a skilled and organized individual to join our team as a Receptionist at Altrincham Medical Practice. The successful candidate will be responsible for providing exceptional patient care and administrative support to our healthcare team.Main ResponsibilitiesThe ideal candidate will have experience in a GP setting, although training...
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Medical Office Coordinator
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Altrincham, Trafford, United Kingdom Altrincham Medical Practice Full timeJob SummaryWe are seeking a skilled and organized individual to join our team as a Receptionist at Altrincham Medical Practice. The successful candidate will be responsible for providing exceptional patient care and administrative support to our healthcare team.Main ResponsibilitiesThe ideal candidate will have experience in a GP setting, although training...
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Altrincham, Trafford, United Kingdom Altrincham Medical Practice Full timeJob SummaryWe are seeking a skilled and organized individual to join our team as a Receptionist at Altrincham Medical Practice. The successful candidate will be responsible for providing exceptional patient care and administrative support to our healthcare team.Main ResponsibilitiesThe ideal candidate will have experience in a GP setting, although training...
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Medical Office Coordinator
1 week ago
Altrincham, Trafford, United Kingdom Altrincham Medical Practice Full timeJob SummaryWe are seeking a skilled and organized individual to join our team as a Receptionist at Altrincham Medical Practice. The successful candidate will be responsible for providing exceptional patient care and administrative support to our healthcare team.Main ResponsibilitiesThe ideal candidate will have experience in a GP setting, although training...
