Enquiry Resolution Specialist at the University of Hull
4 days ago
The University of Hull is committed to delivering exceptional student experiences and achieving academic excellence. As an Enquiry Management Administrator, you will play a vital role in supporting our students and contributing to the success of our institution. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. The successful candidate can expect a competitive salary range of £25,000 - £30,000 per annum, depending on experience, as well as a comprehensive benefits package.
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Hull, Kingston upon Hull, United Kingdom University of Hull Full timeRole OverviewThe Student Service Delivery (SSD) team within the University of Hull seeks an experienced and customer-focused Enquiry Management Administrator to join their team. As a key member of the SSD team, you will play a vital role in providing exceptional service to prospective and current students through the University's student portal, CRM, unified...
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Hull, Kingston upon Hull, United Kingdom University of Hull Full timeThe University of Hull is seeking a dedicated and customer-focused individual to join the Student Service Delivery team as a Future Students Enquiries Administrator.Job Summary:To provide exceptional enquiry management and conversion processes for prospective students, applicants, and agents via various communication channels.Collaborate with the team to set...
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Student Enquiries Administrator
4 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Enquiries Administrator Role OverviewThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students through the University's...
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Future Student Enquiries Coordinator
4 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Services Enquiry Management RoleThe University of Hull has adopted a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students through the University's student...
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Higher Education Enquiry Specialist
4 days ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full time**University OverviewThe University of Hull is a world-leading research institution, dedicated to delivering high-quality education and research excellence.We are committed to creating a supportive and inclusive learning environment, with a range of services designed to support our students' academic and personal development.Our Student Service Delivery...
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Hull, Kingston upon Hull, United Kingdom University of Hull Full timeAbout the RoleWe are seeking a highly organized and efficient Enquiry Resolution Specialist to join our Student Services team at the University of Hull. In this role, you will be responsible for managing and resolving student enquiries in a timely and professional manner. You will work closely with other teams to ensure seamless service delivery and...
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Student Enquiry Management Specialist
2 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeCompany OverviewThe University of Hull is a leading institution in the UK, renowned for its academic excellence and innovative approach to education.We have adopted a new professional service delivery model, which has enabled us to streamline our services and provide a more efficient experience for our students.The Student Service Delivery team is at the...
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Student Service Delivery Manager
4 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Service Delivery Manager Role OverviewThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students through the University's...
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Student Service Delivery Team Lead
1 week ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeThe University of Hull is adopting a centralized professional service delivery model, bringing together expertise from across the institution to drive efficiency and improve student experience. This new approach enables the sharing of knowledge and best practice, ensuring a consistent and high-quality service provision across professional staff in central...
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Strategic Academic Service Director
6 days ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full time**University of Hull: Enhancing Student Experience**The University of Hull has adopted a professional service delivery model, centralizing services to ensure efficient operation, knowledge sharing, and continuous improvement.The Student Service Delivery team manages enquiries and provides information to students through the University's portal, CRM, and...
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Student Service Delivery Director
1 week ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeThe University of Hull is committed to delivering exceptional student experiences, and as a key member of our Academic Services team, you will play a vital role in shaping this vision.We are seeking an experienced Student Service Delivery Manager to lead the Student Service Delivery (SSD) team. This team provides critical support to prospective and current...
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Internal Communications Specialist
6 days ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeJob Title: Internal Communications SpecialistAbout the Role:As a key member of the University of Hull's Marketing and Student Services Recruitment team, you will be responsible for creating engaging content for our internal communications channels. This includes writing and repurposing content for use on different channels, briefing and sourcing visual...
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Communications Specialist
1 month ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeJob Title: Communications SpecialistAbout the Role:We are seeking a skilled Communications Specialist to join our team at the University of Hull. As a key member of our Marketing and Student Services Recruitment team, you will play a vital role in creating engaging content for our internal communications channels and using data to develop and improve how we...
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Student Experience Coordinator
4 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeAbout the RoleThe University of Hull is adopting a new professional service delivery model, centralising services and driving continuous improvement.The Student Service Delivery (SSD) team plays a vital role in enquiry management and information services, supporting student-centred service delivery across services.As part of the SSD team, the Future Students...
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IT Solutions Specialist
6 days ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeAre you looking for a challenging role that combines business acumen with technical expertise? Do you have a passion for delivering innovative solutions that drive operational efficiency and user experience?About the RoleWe are seeking an experienced IT Solutions Specialist to join our team in the University of Hull's Infrastructure Services Directorate. As...
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Academic Services Coordinator
4 days ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full time**About the University of HullThe University of Hull is committed to delivering exceptional student services, supporting our students from initial contact to graduation.We are seeking an experienced Academic Services Coordinator to join our Student Service Delivery (SSD) team. As a key member of our Future Students Enquiries team, you will play a vital role...
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Director of Student Experience
2 hours ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full time**Student-Centred Approach**: We are seeking a passionate advocate for a student-centred approach to service design and delivery. As the Associate Director of Student Services, you will drive excellence in service delivery across the University.The University of Hull has adopted a new professional service delivery model, centralising services to ensure...
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Digital Content Specialist
1 week ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeUniversity of Hull Job Opportunity:We are seeking a creative and experienced Digital Content Specialist to join our team. As a Social Media Officer, you will play a vital role in creating, posting, and scheduling engaging content for the University's social media channels. This includes writing and repurposing content, briefing visual content, and providing...
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Strategic Leader for Student Service Delivery
1 month ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeThe University of Hull is adopting a new professional service delivery model, centralising services to drive efficiency, knowledge sharing, and continuous improvement. The Student Service Delivery team plays a crucial role in this model, providing enquiry management and information services to students through the University's student portal, CRM, and...
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Student Service Delivery Coordinator
3 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full time**About the Role**The University of Hull is adopting a new service delivery model to improve student services. As part of this initiative, the Student Service Delivery team is seeking a seasoned professional to lead and coach a team of administrators in providing customer-focused enquiry management and conversion processes for prospective students,...