Technical Support Engineer Belfast
1 week ago
About Lucera Financial Infrastructures
We are a leading global financial services firm providing on-demand co-located infrastructure and connectivity. Our innovative solutions help businesses reduce expenses and operational overhead.
Our FX matching and aggregation platform offers smart order routing, price aggregation, and highly configurable price distribution in one unified solution available via a Web-based UI.
Role
We are seeking a Level 2 Application Support Engineer for our Belfast office to expand our global support footprint for our core products used by top names in financial services.
As a key member of our team, you will work with customer support in financial services, possessing strong technical skills and excellent communication abilities.
The ideal candidate will have 3+ years of experience working primarily with customer support in financial services, with a passion for technology and ability to learn new concepts.
Key Responsibilities:
- Provide first and second-level support and client onboarding
- Understand support processes and adapt to changing circumstances
- Work effectively as part of the local and wider global team
Requirements:
- Unix/Linux based environments experience
- Experience with Financial Services, Market Data, and Order Entry
- Excellent analytical and logical problem-solving skills
- Familiarity with scripting languages and automation
Benefits:
- Company Pension Scheme
- Private Health & Dental Care
- 25 days annual leave
- Opportunities to travel
- Flexibility to work from home (Hybrid)
Estimated Salary: £45,000 - £60,000 per annum, depending on experience.
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