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Front of House Team Member

2 months ago

Harlow, Essex, United Kingdom whitbread Full time

We're currently recruiting for a Front of House Team Member in our Potters Arms Cookhouse & Pub. This is a fantastic opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service to our guests.

Key Responsibilities:

  • Deliver outstanding customer service, ensuring a warm and welcoming experience for all guests.
  • Work collaboratively with the Front of House team to maintain a high level of service standards.
  • Assist with the management of the restaurant, including taking orders, serving food and drinks, and handling customer complaints.
  • Participate in ongoing training and development to enhance your skills and knowledge.

What We Offer:

  • A competitive hourly rate.
  • A guaranteed 25 hours per week, allowing you to plan your week with confidence.
  • Ongoing training and development opportunities.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in Whitbread Restaurants.
  • A company pension and save as you earn scheme.
  • Discounts on shopping, utility bills, travel, cinema trips, and more.

About Us:

We're Whitbread, the UK's leading hospitality business. We're committed to being an inclusive organisation that values diversity and welcomes applications from all backgrounds and situations.

Why Work with Us:

  • We believe that everyone is unique and should have no barriers to entry or limits to ambition.
  • We offer a supportive and inclusive work environment, where you can grow and develop your skills.
  • We're passionate about delivering exceptional customer service and creating memorable experiences for our guests.