Strategic Digital Experience Consultant
4 weeks ago
At Optimizely, we're on a mission to empower businesses to unlock their digital potential. Our Digital Experience Platform enables marketing and product teams to create and optimize digital experiences across all channels, helping over 10,000 businesses like H&M, PayPal, Zoom, and Toyota enrich their customer lifetime value, increase revenue, and grow their brands.
Role OverviewThe Strategy Consultant will work closely with our customers to deliver projects focused on achieving customer objectives through the best use of our technology solutions. This role requires developing an excellent understanding of clients' goals and objectives, as well as their digital strategy, and how they can be enabled by technology solutions.
- Facilitate sessions and workshops around strategic insights with client stakeholders to drive alignment and influence action affecting business impact, user experience, data, and technology decisions.
- Work with our clients to develop a vision & strategy, map organizational processes, and support change management within their organization to achieve a mindset shift towards data-driven decision making.
- Maintain a mindset of continuous optimization process focused on the customer experience: designing roadmaps, analysis, generating insights, and calculating business impact.
- Possess a Bachelor's degree (or equivalent work experience).
- At least 1-3 years of experience in digital marketing, technology consulting, analytics, and/or customer experience optimization (CRO, AB testing).
- Possess a good understanding of operational infrastructure, processes, and tools of a modern Digital Experience Platform.
- Familiarity with Optimizely (or other leading A/B testing platforms) is a plus.
- Ability to travel domestically up to 20% of the time to visit customers.
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