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Resident Services Manager

2 months ago


Guildford, Surrey, United Kingdom McCarthy Stone Full time
About the Role

We are seeking a professional Duty Care Manager to exemplify the high-quality customer standards that we are renowned for. This is a brilliant opportunity to support the management and smooth running of our thriving community of active and independent older people, so they get to live their best lives - in elegant private apartments in a beautiful setting – with the peace of mind of always having someone on hand to help if needed.

Key Responsibilities
  • Manage the security of the development, ensuring the safety and wellbeing of the homeowners.
  • Oversee the Care and Support teams, providing guidance and support as needed.
  • Coordinate and facilitate activities that strengthen the community spirit within the development.
  • Continuously grow skills and knowledge to lead by example and think on their feet.
  • Make a positive difference to the wellbeing and happiness of older people.
Requirements
  • Warm, friendly, organised, and self-motivated individual with experience of working in a care or support environment.
  • Excellent care skills and a strong understanding of the Health and Social Care sector.
  • QCF Health and Social Care (Adults) Level 3 qualification or equivalent.
  • Ability to work independently and as part of a team.
  • Strong communication and interpersonal skills.
Why Join Us

McCarthy Stone has been officially recognised as a great place to work This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people.