Dispute Resolution Specialist
2 months ago
We are TDS, a leading provider of tenancy deposit schemes and dispute resolution services across the UK. We are seeking a highly skilled and experienced Dispute Resolution Specialist to join our Adjudication team.
Key Responsibilities:- Dispute Resolution: Consider and adjudicate deposit disputes and other disputes, ensuring the independence and effectiveness of the adjudication process.
- Mediation and Communication: Consider and mediate disputes via telephone or virtual communication means, representing TDS as required at industry events.
- Business Development: Contribute to the development of new business streams in Alternative Dispute Resolution (ADR), including mediation and conciliation services.
- Qualifications: Honours degree or relevant professional qualification.
- Experience: Minimum of 4-5 years' experience in an adjudication role, preferably in a dispute resolution, complaints or regulatory environment.
- Skills: Ability to digest large volumes of information in electronic format, knowledge of mediation and conciliation processes, and proficiency in Microsoft Office applications.
- Personal Qualities: Strong analytical and problem-solving skills, ability to manage multiple tasks concurrently and prioritize a demanding workload.
- Competitive Salary: A competitive salary package that reflects your skills and experience.
- Excellent Benefits: A range of benefits, including 33 days' holiday, BUPA private healthcare, and a pension scheme.
- Professional Development: Opportunities for professional development and growth within the company.
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