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Housekeeping Team Leader

2 months ago


London, Greater London, United Kingdom Broadwick Soho Full time

We are seeking a Housekeeping Team Leader to become a vital part of our team at Broadwick Soho.

Why Join Us?

At Broadwick Soho, we are dedicated to capturing the essence of Soho within our stunning hotel. This is your chance to be part of a vibrant community comprised of individuals from diverse backgrounds, all contributing to an exciting hotel, restaurant, and rooftop dining experience.

Our core values are enthusiasm, generosity, respect, and a commitment to providing outstanding service to both our colleagues and guests. We take great pride in our work and believe in treating others as we wish to be treated.

We aim for our hotel to embody the spirit of Soho in its entirety. We celebrate diversity, inclusion, and innovative thinking. If you have a passion for creating memorable experiences through personalized service and dedication, we eagerly await your application.

What’s in it for You?

  • Participation in the Tronc scheme, which includes room and F&B service charge
  • 30 days of holiday, inclusive of bank holidays, increasing with tenure
  • Pension scheme, season ticket travel loan, and cycle-to-work scheme
  • Delicious food and beverages during your shifts
  • Designer uniforms that reflect our unique spirit and personality
  • Support from our Employee Assistance Programme and wellness initiatives
  • Attractive incentives, including a referral bonus (£1000 for chefs & £500 for other roles)

Your Role:

As a member of the Broadwick Soho team, you will embody the essence of a magnificent hotel that embraces the spirit of Soho, ensuring our guests feel as comfortable as we do through our values of independence, generosity, and excellence.

You will assist the housekeeping leadership in all aspects to maintain consistency and excellence in cleanliness, product presentation, and customer care in guest rooms and public areas, creating a warm, welcoming, and comfortable atmosphere for our guests.

We believe in flexibility and multi-tasking, and you may be asked to perform various tasks to meet the needs of our guests and team. Collaboration with a talented team across the hotel is essential to deliver a seamless and memorable guest experience.

What We Require from You:

  • Experience in a luxury/lifestyle restaurant, bar, or 5-star hotel environment
  • Exceptional organizational skills with the ability to prioritize and work under pressure
  • Strong attention to detail and a genuine passion for providing outstanding service
  • Your unique personality, charisma, and positive energy
  • Excellent communication skills, comfortable engaging with guests, colleagues, and senior leadership
  • Able to work 40 hours per week, including evenings and weekends

If you are interested in joining our team, please apply online through our website.

Broadwick Soho is committed to reviewing every application. However, due to the high volume of submissions, we appreciate your patience.

All applicants must be eligible to work in the UK.