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Logistics Operations Director

1 month ago

Longford, Telford and Wrekin, United Kingdom British Airways Full time

About Our Company

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British Airways is a leading global airline company with a proud history of innovation and excellence.

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We take pride in connecting Britain with the world and the world with Britain.

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We have a talented team of people who are passionate about delivering exceptional customer experiences.

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The role of Material Controller Team Leader is a critical position within our Supply Chain team.

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You will be responsible for ensuring timely delivery of spares according to planned inputs and guaranteeing operational continuity.

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This is an exciting opportunity for a motivated and skilled individual to join our team and contribute to our continued success.

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Your Key Responsibilities:

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  • ">
  • Serving as the main point of contact for our customers and ensuring a seamless interface and exceptional service delivery.">
  • Maintaining comprehensive oversight of the internal performance of the Supply Chain and proactively identifying and addressing issues to optimize material flow efficiently.">
  • Ensuring timely delivery of spares according to planned inputs and guaranteeing operational continuity.">
  • Engaging with customers and suppliers to address any deviations from agreed service levels and fostering strong relationships and resolving issues promptly.">
  • Validating material requirements and providing strategic direction for 27 Fleet Logistics Coordinators to streamline operations.">
  • Sets priorities effectively in cases of conflicting demands and ensuring efficient resource allocation.">
  • Taking the lead in managing relationships with key customers and fostering strong connections and facilitating smooth information flow.">
  • Providing proactive support to customers before input and ensuring their needs are met effectively.">
  • Taking ownership of the review process and conducting thorough analysis of supply issues and coordinating actions to achieve timely resolutions.">
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What We Offer

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We offer a competitive salary of £65,000 - £80,000 per annum.

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In addition to a salary, you will be able to enjoy staff travel benefits and access to training modules through self-study courses or structured learning programmes.

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We strive to deliver exceptional customer experiences and are committed to delivering high-quality services.