Senior Freight Manager
15 hours ago
Freight Personnel is a well-established and respected freight packing and forwarding company based in the North of England. A confident and experienced Freight Forwarding specialist is needed to join the company and deliver excellent customer service in import and export freight shipping.
Job Description
The ideal candidate will ensure timely and accurate movement of multi-modal freight, maintain timely communication with customers and suppliers, and provide exceptional customer service. Key responsibilities include:
• Managing import and export shipments by sea, air, and trailer
• Monitoring cargo movements and keeping customers updated
• Liaising with customers, carriers, and customs brokers
• Ensuring accurate data entry into our operating system
• Interacting with customers, airlines, hauliers, and overseas partners to complete shipments according to customer requirements
• Creating and maintaining accurate cargo movement records
• Working closely as part of a small team to deliver excellent customer service
• Preparing customs declarations in line with guidelines and submitting to HMRC
• Organising, coordinating, and following up international freight transportation
• Contributing to maintaining strong relationships with suppliers
• Ensuring accurate responses to email communication
Required Skills and Qualifications
The ideal candidate will have:
• Multimodal freight forwarding experience in a freight forwarding company
• Managing or supervising a small freight forwarding team
• Effective communication skills at all levels
• Good working knowledge of customs procedures relating to imports and exports
• Excellent customer service experience
Benefits
The salary for this role is £38,000-£45,000 per annum, depending on experience. Other benefits include a company car, 24 days holiday plus bank holidays, and a workplace pension. The working hours are Monday to Friday.
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