Hospitality Operations Manager
1 week ago
Duty Manager at SSP Group
Salary: £12.63 per hour, with an additional £1.50 per hour for late-night shifts, bringing the rate to £14.13 per hour.
Job Description:
Company OverviewSSP Group is a leading global food and beverage travel retailer, offering a diverse range of brands and franchises across the UK.
Responsibilities- Create a clean and welcoming atmosphere that exceeds customer expectations.
- Support and guide colleagues, ensuring a safe working environment.
- Coordinate team efforts to achieve operational excellence.
- Maintain focus on operational efficiency and implement improvements.
- Celebrate exceptional service and promote inclusivity.
- Build strong relationships and communicate effectively.
A minimum of 1 year's experience as a supervisor in hospitality or retail.
Benefits- Free meal while on shift.
- Employee discounts up to 50% on various SSP brands and franchises.
- Friends and Family App with 20% discount across catering, whistestop, and urban express units.
- Continuous growth through award-winning training, apprenticeships, and development programs.
- Health and wellbeing support, including retail trust and flexible working.
- Various networks to support diversity and inclusion.
As a Duty Manager at SSP Group, you will be part of a dynamic team driving excellence in customer service. We offer a supportive work environment, opportunities for growth, and a comprehensive benefits package.
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