Retail Store Manager Assistant

3 weeks ago

Bath, Bath and North East Somerset, United Kingdom Holland and Barrett Full time

Are you passionate about delivering exceptional customer service and driving sales growth in a fast-paced retail environment?

As an Assistant Retail Manager at Holland & Barrett, you will play a key role in supporting the day-to-day management of our stores and becoming a brand ambassador for our company.

You will partner with the Store Manager to build a high-performing team by recruiting, coaching, training, and setting clear expectations.

As a role model for world-class customer service, you will drive financial performance, maintain stock accuracy, and ensure full compliance with health and safety regulations.

To become a Health & Wellness specialist, you will embark on a training programme that includes our Qualified to Advise and Healthy Expert qualifications, accredited by our awarding body to Level 2 and Level 3.

To be successful, you will need to demonstrate:

  • Previous retail experience
  • Excellent communication and people management skills
  • The ability to work under pressure and handle challenging situations in a fast-paced retail environment
  • The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals
  • Passion and enthusiasm for our products
  • The ability to complete regular computer-based training to ensure exceptional product knowledge
  • The ability to be agile and flexible to multi-task and achieve the best results

We are passionate about helping every colleague thrive across all dimensions of wellbeing, and we are committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures.

At Holland & Barrett, we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

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