Account Management Director

2 weeks ago

London, Greater London, United Kingdom Immediate Live Co Full time

At Immediate Live Co, we're home to some of the biggest and most loved consumer brands in the UK.

We have a competitive salary up to £47,000 for this role.

About the Role

The Account Management Director is responsible for building and maintaining strong relationships with clients and agencies. Their main objective is to oversee all aspects of project execution.

As an Account Management Director, you will ensure client satisfaction throughout the entire partnership campaign process, starting from the confirmation of a partnership, all the way through to the final delivery.

This role involves overseeing the successful delivery and execution of our largest creative content partnerships, driving revenue growth through client retention and upselling opportunities where appropriate, and ensuring campaigns perform flawlessly against client objectives and strategy.

Key Responsibilities:
  • Cultivate and maintain relationships with key clients and agencies, as the primary point of contact during partnership delivery.
  • Keep stakeholders informed and address any deviations from the project plan and timeline, escalating to senior management where necessary.
  • Identify campaign risks and take proactive steps to mitigate them.
  • Maintain responsibility for campaign P&Ls for all partnerships, monitoring campaign production budgets, expenses and revenue on a monthly basis.
  • Give mentorship and guidance to junior team members, helping them develop their skills.
Qualifications:
  • Exemplary client service and management experience with a natural ability to maintain and extend client and agency relationships.
  • An enthusiasm about creative solutions and the wider marketplace, with a curiosity to learn and desire to share new ideas for continuous improvement.
  • Resilient, diplomatic, adaptive and flexible where needed, seeing challenges as opportunities.
  • Our company offers a range of benefits, including 25 days holiday plus a day for your birthday, tailored training and development, a progressive and transparent culture with clear career progression, flexible working options, and enhanced family policies.
  • We pride ourselves on our open, collaborative, and dynamic culture that empowers our people to thrive and give their best. We care deeply about our people, environment, and impact.

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