Administrative Assistant
4 weeks ago
We are seeking a highly organized and efficient individual to provide administrative support to our team. As a Receptionist/Team Administrator, you will be responsible for managing the front desk, answering phone calls, and providing excellent customer service to our clients and colleagues.
About the RoleThis is a busy role that requires a high level of autonomy and initiative. You will be working independently to prioritize tasks, manage your workload, and maintain a positive and professional attitude. You will also be responsible for using your IT skills to process clinic letters, produce appointment letters, and enter appointments into our electronic patient record.
Key Responsibilities- Manage the front desk and reception area, ensuring a welcoming and professional environment for clients and colleagues.
- Answer phone calls, respond to emails, and provide excellent customer service to our clients and colleagues.
- Process clinic letters, produce appointment letters, and enter appointments into our electronic patient record.
- Use your IT skills to manage our electronic patient record, including scanning, photocopying, and sending text message reminders to clients.
- Work independently to prioritize tasks, manage your workload, and maintain a positive and professional attitude.
- Use your knowledge and experience to assist other members of the admin team when requested.
We are looking for an individual with the following skills and qualifications:
- NVQ 3 or equivalent.
- Advanced keyboard skills.
- Good working knowledge of email and internet.
- Proficient knowledge of PARIS.
- Good standard of English.
- Numerate.
- ECDL qualification.
Experience within the NHS is an advantage, but not essential. We are looking for an individual with excellent communication and interpersonal skills, who is able to work independently and as part of a team.
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