Heavy Vehicle Recovery Specialist

6 days ago


Romsey, Hampshire, United Kingdom The AA Group Full time
Join Our Team as a Heavy Vehicle Recovery Specialist

We are looking for an experienced and skilled Heavy Vehicle Recovery Specialist to join our team. As a key member of our roadside recovery team, you will be responsible for providing exceptional customer service to our members while safely recovering their vehicles from various locations.

The ideal candidate will possess a Category C driving license (HGV 2) and ideally hold the CE (HGV 1) license. They will also have a Driver CPC qualification and a digital drivers/tachograph card. The successful candidate will work independently, collaborating with customers and colleagues to resolve vehicle recovery issues efficiently.

We offer a competitive salary of £29,660 for C (HGV 2) license holders, with potential overtime earnings. Our benefits package includes unlimited overtime within driving hours regulations, 23 days of paid holiday (increasing with service), up to 7% company pension contribution, and access to industry-leading training. You will also enjoy dedicated Employee Assistance Programmes and a 24/7 remote GP service for you and your family.

As part of our rolling rota system, you can expect to work 28 days on, with 75 hours per week available for overtime. While working alone is expected, you will partner with your customer upon arrival, ensuring their safety, understanding, and comfort. You may travel with them to their destination, making you the friendly face of our organisation. Your skills in handling various situations, coupled with strong communication abilities, make this role perfect for someone who thrives in dynamic environments.

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