Customer Service Ambassador
3 weeks ago
Customer Service Ambassador Role at SSP Group
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring a clean, safe, and welcoming environment for our customers.
Key Responsibilities:
- Engage with customers and provide an outstanding customer experience.
- Ensure a clean, safe, and welcoming environment.
- Collaborate with team members to ensure smooth and efficient operations.
- Bring the SSP values to life.
Why Work with Us?
At SSP Group, we are proud to be an equal-opportunity employer who seeks to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives. We offer a range of benefits, including employee discounts, flexible scheduling, and continuous growth opportunities.
What We Offer:
- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
- Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
- 75% discount on your meal while on shift.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. T&C apply.
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme.
- App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: We value diversity and inclusion at SSP Group and we have a variety of networks to support you, such as LGBTQ+, Women's Network, Neurodiversity and Disability and many more.
- Activities: Barista Competition, Millie's Cookies Ice off Challenge, Superstars Recognition.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.
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