Director of Technical Operations

3 weeks ago


Nottingham, Nottingham, United Kingdom ZipRecruiter Full time

About Us

We are a private consultancy based in Nottingham, offering a range of services including quantity surveying, employers agent/project management, clerk of works, and insurance/advisory services.

Salary Information

The salary for this role is up to £80,000 plus package, making it an attractive opportunity for experienced professionals.

Job Summary

We are seeking an experienced Technical Director to lead our Clerk of Works service delivery across the business, ensuring the quality of service delivery, managing client satisfaction, and overseeing project appointments and invoicing.

Key Responsibilities:

  • Lead and ensure the quality of Clerk of Works service delivery across the business, contributing to its strategic direction.
  • Oversee client satisfaction, project appointments, invoicing, and service profitability.
  • Manage team resources and workloads to meet project requirements.
  • Build and maintain strong relationships with key clients, ensuring satisfaction, fostering new opportunities, and overseeing high-standard service delivery.
  • Identify and pursue new project opportunities, representing the business at networking and marketing events.
  • Drive the development and implementation of the Quality Management System, ensuring adherence to KPIs and continuous improvement.
  • Train, coach, and develop the Clerk of Works team, including delivering in-house CPD events.
  • Collaborate with HR on recruitment, performance appraisals, and other HR processes.

Requirements:

  • Proven experience in a similar role at senior management/director level, ideally within a private consultancy.
  • Experienced with Quality Management systems.
  • Proven background with running large-scale and complex projects.
  • Ideally ICWCI qualified.
  • Fully UK Driving Licence and access to a car.

Benefits:

  • 25 Days Holiday (increasing each year to a maximum of 30 days).
  • Enhanced contributory pension.
  • Share save scheme.
  • Annual corporate social responsibility days.
  • 24-hour wellbeing services.
  • 3x salary life assurance.


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