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Telesales Team Lead

2 months ago

Bristol, Bristol, United Kingdom Pertemps Bristol Commercial Full time
Job Overview

Pertemps Bristol Commercial is seeking an experienced and driven Telesales Supervisor to lead our South West telesales team. The successful candidate will be responsible for maximizing sales performance, accurately processing customer information, and providing exceptional customer service.

Key Responsibilities
  • Lead and motivate a team of telesales professionals to achieve sales targets and improve customer satisfaction
  • Develop and implement sales strategies to increase revenue and expand customer base
  • Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions
  • Collaborate with other departments to ensure seamless customer experience
  • Stay up-to-date with industry trends and best practices to maintain a competitive edge
Requirements
  • Proven experience in sales leadership or management
  • Excellent communication and interpersonal skills
  • Ability to analyze data and make informed decisions
  • Strong problem-solving and conflict resolution skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • A competitive salary and bonus structure
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance