Production Assistant

8 hours ago


Gillingham, Kent, United Kingdom ABL 1Touch Full time

The Role

ABL 1Touch is seeking a highly motivated and organized individual to join our Production Workshops team as an Assistant Production Manager. This role is a key part of our continued growth and expansion, and we are looking for someone who is passionate about delivering exceptional customer service and ensuring the highest quality of repair.

Key Responsibilities

  • Ensure the productivity of the workshop and the completion of required units
  • Act as the sole contact point for customers, providing updates throughout the repair process and ensuring their expectations are met
  • Manage the overall cost of sale and ensure the quality of repair is at the highest standard
  • Deal with customer complaints efficiently and ensure they are contained internally
  • Ensure the culture and ethos of the company are consistently adhered to and understood
  • Communicate effectively with the Production operatives to ensure a streamlined process

Key Skills

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • High level of attention to detail and organizational skills

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a leading company in the industry


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