Luxury Skincare Team Lead
15 hours ago
We are seeking a dedicated Business Manager to lead our luxury skincare team in a high-end London department store.
Your primary responsibility will be to drive the performance of the counter and staff, ensuring they meet or exceed company-set goals. Through effective coaching and development, you will empower each team member to achieve Key Performance Indicator (KPI) targets.
You will oversee the smooth operation of the stores, guaranteeing that every team member is aware of and understands sales, service, and KPI expectations & goals. By providing comprehensive training and development through expert coaching, you will ensure these objectives are consistently met.
The ideal candidate possesses over 3 years of experience in management within the retail industry, demonstrating a proven ability to mentor and guide a team towards achieving sales targets. You should also exhibit exceptional interpersonal, leadership, and communication skills.
Maintaining a genuine passion for skincare, you will possess a deep understanding of industry trends and products. You must thrive in a fast-paced, customer-focused environment, capable of engaging with management at all organisational levels.
Key Responsibilities:
- Drive sales growth and meet/exceed KPI targets
- Lead and develop a high-performing team
- Oversight of store operations and team member performance
- Effective coaching and mentoring to ensure team success
Requirements:
- Minimum 3 years of retail management experience
- Demonstrated ability to mentor and guide a team towards sales targets
- Exceptional interpersonal, leadership, and communication skills
- Genuine passion for skincare and industry knowledge
Salary: £60,000 - £80,000 per annum depending on experience.
This role requires a highly motivated and results-driven individual who can excel in a fast-paced, luxury retail environment. If you have a proven track record of driving sales growth and leading high-performing teams, we encourage you to apply.
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