Higher Education Registrar
3 weeks ago
Job Summary
The Registrar's Office at the Commonwealth of Virginia is seeking a highly skilled and experienced individual to fill the role of Registrar. As a key member of the Office, the Registrar will be responsible for implementing innovative programs, processes, and services that meet student and faculty needs, while preserving the integrity of student and academic records and optimizing technical resources.
Key Responsibilities
- Supervise and manage all administrative and operational functions within the Registrar's Office
- Provide leadership to plan, organize, and manage all activities related to the Registrar's Office, including serving as the official authorized keeper of the Institute's student records and ensuring compliance with federal and state laws
- Develop and implement best practices that improve and maintain customer service and communications with students, faculty, staff, and alumni
- Develop and implement policies and procedures for the administration of registrar functions and services, including registration, grading, transfer credit, transcripts, and compliance with academic policies and FERPA
- Initiate, develop, communicate, and interpret academic policies and procedures for campus constituents
- Work with and support the Deans on student progress through the core curriculum and graduation requirements
- Develop and implement a department strategic plan that guides the operation of the Registrar's Office and aligns with the strategic vision of the Institution
- Assure compliance with federal academic regulations
- Take leadership in developing the academic and academic planning calendar, scheduling classes, and assigning classroom space
- Assist with data collection/analysis for reporting, surveys, and enrollment statistics for accreditation, IPEDS; respond to internal and external requests for data and information, including requests from state and federal agencies
- Maintain knowledge of best practices in student/academic information management and Registrar functions through membership and participation in professional organizations, conferences, and workshops
- Represent the Registrar's Office on committees and represent the Commonwealth of Virginia at regional and national conferences and meetings
- Oversee enrollment verification reporting to the National Student Clearinghouse (NSC)
- Share responsibility for database systems and processes, mainly for course management, advising, and schedule development; assist with web portal maintenance and website content
- Collaborate with Information Technology, Instructional Design, and other campus offices in designing, testing, and implementing student information, scheduling, and other relevant systems
- Supervise the coordination, evaluation, and certification of all graduation applications while overseeing the complete graduation process to include all elements of the rehearsal and ceremony
- Develop and administer the departmental budget
- Conduct research, analysis, and resolution of student disputes related to records and registration
- Other duties as assigned
Requirements
- Bachelor's degree in student services, educational administration, or a related field
- A minimum of five to seven years of experience in higher education registrar services
- Demonstrable technical skills with student information systems/databases and experience managing multiple tasks in a fast-paced environment
- Have a student-centered attitude and be a team player
- Excellent written and oral skills
- Possess vision and skills to model the effective use of technology for enrollment and course management
- Organizational and project management skills
- Skill in leading, coordinating, and supervising the work of others
- Have demonstrated sensitivity to working with students, faculty, and staff from diverse backgrounds
- Demonstrated ability to interact in a welcoming and engaging manner with all constituents
- Strong work ethic and sense of adaptability
- Candidate must demonstrate the ability to take direction and work independently and as part of a team
- A pro-active, reliable approach to assigned responsibilities, with responsiveness to prioritize according to the department's needs
- Strong analytical skills to gather data, analyze information, and arrive at sound conclusions
- Sense of teamwork and commitment to treating others with respect, demonstrating a sense of urgency, keeping team members informed, valuing others' input, and listening actively and effectively
- Ability to handle a high-volume environment and balance responsibilities while maintaining a respectful demeanor
- Flexible and adaptable; occasional evening or weekend hours required as necessary
- Keep up to date with best practices and local, state, and federal laws
Additional Considerations
- Master's degree
- Experience with student information systems, transfer credits, graduation processing, and degree audits
Contact Information
Name: Office of Human Resources
Phone: 757-823-8160
Email: NO EMAILED DOCUMENTS ACCEPTED
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability.
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