Customer Service Returns Assistant

5 days ago


Crawley, West Sussex, United Kingdom Europcar Full time

Job Opportunity: Customer Service Returns Assistant

Europcar is seeking a Customer Service Returns Assistant to join our team in a fast-paced environment.

Key Responsibilities:

  • Provide world-class customer facing service at every stage of the rental process.
  • Work in car parks to assist customers at the beginning and end of their Europcar experience.

Requirements:

  • A full, valid clean driving licence, with a minimum of 4 years driving experience.
  • Excellent communication and face-to-face interpersonal skills.
  • Ability to work as part of a team in a fast-paced environment.

What We Offer:

  • Competitive basic salary.
  • Bonus earnings potential.
  • Starting 5.6 weeks holiday (including bank holidays).
  • Free on-site car parking.
  • Pension.
  • Enhanced maternity leave (subject to service and earning qualifications).
  • Discounted car hire rates across our network.
  • 20% discount on EE mobile phone contracts.
  • Confidential legal and support service through BUPA.
  • Career progression and development.


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