Domestic Abuse Specialist
2 days ago
About the Role:
As a Domestic Abuse Specialist at Grand Union Housing Group, you will play a vital role in providing quality support to those affected by abuse. This is an excellent opportunity for a dedicated professional to make a real difference in people's lives.
About You:
- We are looking for someone with experience in a customer-focused role, demonstrating empathy and care towards others.
- You should be a team player who collaborates effectively to achieve shared goals and promote a positive work environment.
- Awareness of the many forms of abuse and their warning signs is essential for this position.
- You must be able to recognize when abuse risks escalate and take appropriate action.
- We require confidence in using common IT systems and commitment to equality, diversity, and inclusion principles.
Responsibilities:
- Manage a caseload, keeping accurate records for safeguarding and domestic abuse cases.
- Work closely with other agencies to provide collaborative support for those affected by abuse.
- Support team visits to domestic abuse refuges and assist with related housing needs.
- Maintain a non-judgmental, customer-led approach in assessing risks and customer choices.
- Review MARAC agendas and ensure Life24 alarm systems are up-to-date.
- Manage the referral inbox, ensuring timely responses and offering guidance on safeguarding.
- Support data collection for reporting, training, and accreditation.
- Act as a Domestic Abuse Responder, offering resources and support to colleagues facing abuse.
- Adhere to Health & Safety, Lone Working, and GDPR guidelines.
- Share information with internal teams and external partners to enhance safeguarding efforts.
- Keep skills sharp with regular training and best practices in the field.
Benefits:
- Estimated salary: £32,000 - £40,000 per annum, depending on experience.
- 25 days annual leave, rising to 30 days after 5 years of service.
- Generous pension scheme with employer contribution up to 10%.
- Extra day's leave for no sickness absence in the financial year.
- Christmas week off.
- Opportunity to buy/sell annual leave.
- Enhanced maternity, paternity, and adoption leave.
- Paid emergency and compassionate leave.
- Life assurance (2x salary).
- Generous sick pay.
- Free annual flu jabs.
- Paid qualification.
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