Student Services Manager

2 days ago


London, Greater London, United Kingdom Victoria College of Arts and Design Full time
Role Overview

This position involves leading a team of Student Information and Support officers, providing guidance to students throughout their academic journey.

The successful candidate will have excellent leadership, communication, and organisational skills, with experience managing teams in a fast-paced environment.

Main Responsibilities:

  • Coordinate daily operations to ensure efficient service delivery
  • Design and implement communication strategies to keep students informed
  • Manage student inquiries, complaints, and feedback
  • Lead the organisation of student inductions and community building events

Requirements:

  • Bachelor's degree in a relevant field or equivalent professional experience
  • Demonstrated experience managing and mentoring a team
  • Strong understanding of higher education student support services and systems

Benefits:

  • 5.6 weeks of annual leave
  • Workplace pension scheme
  • Statutory Sick Pay

About Us

Victoria College of Arts and Design provides higher education teaching and learning in the arts, design, creative industries, and business fields.



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