Senior Group Facilitator

4 weeks ago


London, Greater London, United Kingdom Hestia Housing Support Full time
About the Role

As a Senior Group Facilitator at Hestia Housing Support, you will play a crucial role in our Integrated Mental Health Service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

About the Team

Hestia Housing Support is a leading provider of housing support services. Our team is dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. Our mission is to empower individuals to rebuild their lives and achieve independence.

A Day in this Role

A day will never look the same as a Senior Group Facilitator at Hestia. Some of the things you can expect to do/be responsible for are:
  • To be responsible for the support and well-being of a group of key service users allocated from across the team using holistic, person-centred support planning with SMART targets and the recovery star using the recovery approach to enable them to increase independence, maintain their accommodation and enjoy a good quality of life.
  • To visit service users for support sessions within their homes or appropriate community locations.
  • To devise effective interventions for service users who are ‘hard to engage’.
  • To enable the service users to access medical services and the local community mainstream services.
  • To ensure that allocated service users have a needs & risk assessment and SMART support plan; which are reviewed at agreed frequencies.
  • To minimise unplanned and emergency hospital admissions for mental health relapse. To formulate, implement and review support plans with service users and associated professional participation.
  • To liaise effectively with other agencies involved in the support of service users where appropriate.
  • To encourage users to have on-going engagement with existing networks including faith-based groups and informal sources of support.
  • To provide information and advice on benefits, housing and welfare issues to service users.
  • To facilitate access to self-management programmes.
  • To build strong links with community organisations and work with them to support wider engagement with service users.
  • To work with universal services to ensure users have access to appropriate community-based facilities, promoting community cohesion.


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