Operational Contact Centre Representative
24 hours ago
We are seeking a highly motivated and customer-focused Operational Contact Centre Agent to join our team at Yorkshire Water. As a key member of our Customer Management Centre, you will play a vital role in providing exceptional customer service and resolving customer queries and issues.
Key Responsibilities- Provide operational resolution to customer queries and issues via phone, email, and social media
- Work closely with colleagues to ensure customer satisfaction and resolve complex issues
- Develop and maintain a deep understanding of customer needs and preferences
- Utilize problem-solving skills to resolve customer issues and provide creative solutions
- Collaborate with the team to achieve customer service targets and goals
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Basic IT skills and ability to learn new systems
We offer a competitive salary, excellent benefits package, and opportunities for career growth and development. As a valued member of our team, you will receive comprehensive training and support to help you succeed in your role.
Yorkshire Water is committed to creating a diverse and inclusive environment that reflects the communities we serve. We welcome applications from candidates of all backgrounds and encourage you to apply if you are passionate about delivering exceptional customer service and making a difference in our customers' lives.
-
Operational Contact Centre Representative
5 days ago
Bradford, Bradford, United Kingdom Yorkshire Water Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Operational Contact Centre Agent to join our Customer Management Centre in Yorkshire Water. As a key member of our team, you will play a vital role in providing exceptional customer service and resolving customer queries and issues in a timely and professional manner.Key ResponsibilitiesProvide...
-
Operational Contact Centre Representative
5 days ago
Bradford, Bradford, United Kingdom Yorkshire Water Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Operational Contact Centre Agent to join our Customer Management Centre in Yorkshire Water. As a key member of our team, you will play a vital role in providing exceptional customer service and resolving customer queries and issues in a timely and professional manner.Key ResponsibilitiesProvide...
-
Operational Contact Centre Representative
1 week ago
Bradford, Bradford, United Kingdom Yorkshire Water Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Operational Contact Centre Agent to join our Customer Management Centre in Yorkshire Water. As a key member of our team, you will play a vital role in providing exceptional customer service and resolving customer queries and issues in a timely and professional manner.Key ResponsibilitiesProvide...
-
Operational Contact Centre Representative
1 week ago
Bradford, Bradford, United Kingdom Yorkshire Water Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Operational Contact Centre Agent to join our Customer Management Centre in Yorkshire Water. As a key member of our team, you will play a vital role in providing exceptional customer service and resolving customer queries and issues in a timely and professional manner.Key ResponsibilitiesProvide...
-
Operational Contact Centre Representative
3 days ago
Bradford, Bradford, United Kingdom Yorkshire Water Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Operational Contact Centre Agent to join our Customer Management Centre in Yorkshire Water. As a key member of our team, you will be responsible for providing exceptional customer service and resolving customer queries and issues in a timely and professional manner.Key ResponsibilitiesProvide...
-
Operational Contact Centre Representative
3 days ago
Bradford, Bradford, United Kingdom Yorkshire Water Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Operational Contact Centre Agent to join our Customer Management Centre in Yorkshire Water. As a key member of our team, you will be responsible for providing exceptional customer service and resolving customer queries and issues in a timely and professional manner.Key ResponsibilitiesProvide...
-
Operational Contact Centre Representative
2 weeks ago
Bradford, Bradford, United Kingdom Yorkshire Water Full timeAbout the Role:As a key member of our Customer Management Centre team, you will play a vital role in delivering exceptional customer service and support to our customers across the Yorkshire region. Your primary responsibility will be to provide operational resolution to customer queries and issues, initially through inbound calls, and later through social...
-
Operational Contact Centre Representative
2 weeks ago
Bradford, Bradford, United Kingdom Yorkshire Water Full timeAbout the Role:As a key member of our Customer Management Centre team, you will play a vital role in delivering exceptional customer service and support to our customers across the Yorkshire region. Your primary responsibility will be to provide operational resolution to customer queries and issues, initially through inbound calls, and later through social...
-
Customer Service Operations Representative
1 month ago
Bradford, Bradford, United Kingdom Yorkshire Water Full timeWelcome to Yorkshire Water! We are thrilled to present opportunities for Customer Service Operations Representatives to become part of our dedicated team. Position Title: Customer Service Operations Representative About Our Organization: At Yorkshire Water, we are committed to providing vital water and wastewater services to millions across the Yorkshire...
-
Customer Service Representative
2 weeks ago
Bradford, Bradford, United Kingdom Kings Security Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Kings Security. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide initial responses to incoming information and enquiries, fully...
-
Customer Service Representative
1 week ago
Bradford, Bradford, United Kingdom Kings Security Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Kings Security. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide initial responses to incoming information and enquiries, fully...
-
Customer Service Representative
1 month ago
Bradford, Bradford, United Kingdom First Bus Full timeJob Title: Customer Service Representative Reports to: Operations Manager Location: Bradford Contract Type: Fixed Term Contract Position Overview As Bradford prepares for its transformation into the UK City of Culture, First Bus, the primary public transport provider in the area, is seeking dedicated Customer Service Representatives to...
-
Customer Service Representative
1 month ago
Bradford, Bradford, United Kingdom First Bus Full timeJob Title: Customer Service Representative Reports to: Operations Manager Location: Bradford Contract Type: Fixed Term Position Overview As Bradford prepares for its transformation into the UK City of Culture, we at First Bus are seeking dedicated Customer Service Representatives to join our team. These roles are crucial in assisting both our...
-
Customer Service Representative
1 week ago
Bradford, Bradford, United Kingdom Kings Security Full time{"Key Responsibilities": "Key ResponsibilitiesProvide initial response to incoming information and enquiries, fully recording events conforming to the IMS drop down system.Answer incoming internal and external calls, ensuring internal customer service standards are met.Be fully conversant and apply all procedures as set out in IMAC manuals, completing...
-
Customer Service Representative
1 week ago
Bradford, Bradford, United Kingdom Kings Security Full time{"Key Responsibilities": "Key ResponsibilitiesProvide initial response to incoming information and enquiries, fully recording events conforming to the IMS drop down system.Answer incoming internal and external calls, ensuring internal customer service standards are met.Be fully conversant and apply all procedures as set out in IMAC manuals, completing...
-
Travel Centre Team Leader
4 hours ago
Bradford, Bradford, United Kingdom West Yorkshire Combined Authority Full timeJob Title: Travel Centre Team LeaderWe are seeking an experienced and skilled Travel Centre Team Leader to join our team at West Yorkshire Combined Authority.Key Responsibilities:Lead a team of travel centre staff to deliver excellent customer service and supportDevelop and implement effective travel centre operations to meet customer needsCollaborate with...
-
Travel Centre Team Leader
6 hours ago
Bradford, Bradford, United Kingdom West Yorkshire Combined Authority Full timeJob Title: Travel Centre Team LeaderWe are seeking an experienced and skilled Travel Centre Team Leader to join our team at West Yorkshire Combined Authority.Key Responsibilities:Lead a team of travel centre staff to deliver excellent customer service and supportDevelop and implement effective travel centre operations to meet customer needsCollaborate with...
-
Sales Representative
2 weeks ago
Bradford, Bradford, United Kingdom Keepmoat Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Executive to join our team at Keepmoat. As a Sales Executive, you will play a key role in supporting the growth and success of our business by providing exceptional customer service and driving sales growth.Key ResponsibilitiesProvide professional service to all customers and...
-
Sales Representative
2 weeks ago
Bradford, Bradford, United Kingdom Keepmoat Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Executive to join our team at Keepmoat. As a Sales Executive, you will play a key role in supporting the growth and success of our business by providing exceptional customer service and driving sales growth.Key ResponsibilitiesProvide professional service to all customers and...
-
Travel Centre Team Leader
2 weeks ago
Bradford, Bradford, United Kingdom West Yorkshire Combined Authority Full timeJob SummaryWe are seeking a highly skilled and experienced Travel Centre Team Leader to join our team at West Yorkshire Combined Authority. As a key member of our team, you will be responsible for leading and managing a team of travel centre staff, ensuring excellent customer service and operational efficiency.Key ResponsibilitiesLead and manage a team of...