Senior Operations Manager

4 weeks ago


Edinburgh, Edinburgh, United Kingdom The Granary Full time

About The Granary

The Granary is part of Scotland's largest and most diverse hospitality group, with a collection of over 40 venues across Scotland.

Our Vision

We are committed to delivering exceptional customer experiences and providing our team members with opportunities for growth and development.

The Role

We are seeking an experienced and talented Assistant Manager to join our fantastic venue.

Key Responsibilities

  • Supporting sales growth and controlling costs
  • Ensuring consistently excellent customer service is delivered
  • Managing service standards and staff development
  • Accountability for specific shifts in the absence of senior management

Requirements

  • Experience in a similar role
  • Great leadership skills and the ability to work as part of a team in a social environment
  • Strong commercial awareness and ability to communicate at all levels
  • Availability to work shifts, including evenings and weekends as per business needs

What We Offer

  • TRONC electronic tips – Our staff keep 100% of tips earned in venues
  • Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
  • 30% off of food and cinema tickets in all of our venues across Scotland
  • Quarterly bonus payment
  • Hotel and Apartment discounts
  • Access to Scotsman Perks Benefits Portal
  • Staff meals on duty
  • Flexible working opportunities
  • Career development through our Scotsman Steps training programme


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