Retail Lead

1 month ago


Ashford, Kent, United Kingdom Nike Full time
Unlock Your Potential at Nike

Nike is a growth company that looks for team members to grow with it. We offer a generous total rewards package, a casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development.

About the Role

We are seeking a Retail Lead to join our team and provide world-class service to our consumers. As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere.

Key Responsibilities
  • Support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches
  • Ensure the team is equipped to deliver the highest quality athlete experience
  • Lead by example and deliver our sales floor service to bring the consumer journey to life
What We Offer
  • One of the best compensation and benefits packages in the industry
  • Opportunity for monthly performance-based bonus
  • A supportive team that values Diversity, Equity & Inclusion
  • A career at a company at the forefront of the sports and fashion industry
  • Generous online and in-store employee discounts and a brand-new Nike outfit for you to sport with your teammates on the sales floor
Requirements
  • Customer service and/or retail experience preferred
  • Ability to manage a small team of peers
  • Effective communicator, brand ambassador, and collaborative teammate
  • Demonstrated ability to apply product sales techniques
  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs

Nike is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.


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