Housing Management Officer

18 hours ago


Warrington, Warrington, United Kingdom Your Housing Group Full time

About the Role

We are seeking a dedicated and enthusiastic individual to join our Housing Management team as an Allocations & Lettings Officer. As a key member of our team, you will be responsible for providing a high-quality Lettings service to new and existing customers in Staffordshire Moorlands, High Peak, Macclesfield, and Crewe.

Key Responsibilities

  • Liaise with customers, local authorities, external partners, and internal teams to ensure a smooth lettings process.
  • Represent Your Housing Group and be the first point of contact for new customers.
  • Support the Group's approach to capturing and responding to customer feedback.
  • Work from home, guiding new customers through the application process and supporting existing customers when ending their tenancy.

What We Offer

In return for your hard work and dedication, we offer a competitive salary of £25,000 - £27,000 for a 35-hour week, plus 25 days annual leave (holidays also increase with time served) plus Bank Holidays.

About Your Housing Group

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. We are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers.



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