Starbucks Shift Supervisor

22 hours ago

Saint Helen Auckland, United Kingdom EG Group Full time

Role Overview

At EG Group, we are seeking a dedicated and motivated Shift Supervisor to lead our Starbucks Store in Bishop Auckland. As a key member of our team, you will be responsible for managing the store in the absence of the Manager, providing exceptional customer service, and driving sales growth.

Key Responsibilities

  • Lead and motivate a team of baristas and store staff to achieve sales and customer service goals
  • Manage store operations, including inventory, stock, and cash handling
  • Provide exceptional customer service, ensuring a positive experience for every customer
  • Assist with opening and closing procedures, including cash handling and stock management
  • Participate in ongoing training and development to improve skills and knowledge

What We Offer

  • A competitive hourly rate of £12.25, with opportunities for Quarterly Bonus Incentive
  • A range of benefits, including Starbucks discount, Food to Go Discounts, and 24/7 access to virtual GP & wellbeing service
  • Opportunities for career progression and professional development
  • A supportive and collaborative team environment

Requirements

  • Previous supervisory or management experience in a retail or hospitality environment
  • Excellent customer service and communication skills
  • Ability to work effectively in a team environment
  • Proven ability to manage time and prioritize tasks
  • Availability to work flexible hours, including evenings and weekends

How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please email your CV to with the reference 'Starbucks Shift Supervisor - BIshop Auckland'

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