Audio Engineering Assistant
19 hours ago
We are seeking an Audio Engineering Assistant to join our team at Focusrite. This is an exciting opportunity for someone who is passionate about audio engineering and wants to develop their skills in a dynamic and fast-paced environment.
The successful candidate will be responsible for assisting the Technical Support team in resolving customer enquiries, creating test cases, and testing new products. This role requires a strong understanding of audio interfaces, MIDI control, and music production software.
Key responsibilities include:
- Providing technical assistance to customers via phone, email, and live chat.
- Creating test cases and test plans to ensure that new products meet quality standards.
- Testing new products and identifying bugs.
We offer a competitive salary of £24,000 per annum, commensurate with experience, and the opportunity to work with a leading brand in the audio industry.
About us
We are a global company with a passion for innovation and excellence. Our products are used by artists, producers, and engineers around the world, and we are committed to delivering the highest level of customer service.
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