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Channel Sales Engineer

2 months ago


Maidenhead, Windsor and Maidenhead, United Kingdom Ribbon Communications Operating Company Full time
About the Role

Ribbon Communications Operating Company is seeking a highly skilled and experienced Senior Systems Engineer to join our team. As a key member of our sales organization, you will be responsible for providing technical assistance to our Account Directors and supporting the pre-sales efforts for our Enterprise and Channel account base.

Key Responsibilities
  • Provide technical support to Account Directors and Sales Engineers to ensure successful sales outcomes.
  • Develop and present product and application solutions to potential customers, highlighting the value proposition of Ribbon's solutions.
  • Work closely with the Account Director to identify revenue opportunities within our target account base and develop strategies to drive sales growth.
  • Coordinate and provide technical support to ensure that Ribbon solutions are selected by our customers.
  • Develop and maintain strong relationships with our customers, partners, and internal stakeholders to ensure successful sales outcomes.
  • Stay up-to-date with industry trends and developments, and provide technical expertise to support the sales organization.
  • Collaborate with our Professional Services team to validate customer architecture and provide high-level network architecture support.
  • Interface with Ribbon's PLM and Marketing teams to review and plan for customer requirements.
  • Provide answers to customer enquiries concerning system software requirements, and applications, and provide guidance and consultation to prospective users.
  • Conduct on-going technical presentations to various organizations within our assigned Service Provider and Enterprise/Channel Theatre to uncover future opportunities and to strengthen the business relationship.
Requirements
  • Proven sales support experience and established relationships in the industry.
  • Thorough understanding of Voice over IP standards, applications, and practices.
  • Thorough understanding of Session Border Controllers and associated standards, applications, and practices.
  • Experience and knowledge in the following areas:
    • Voice: SBC, TDM, SS7, Voice Routing
    • NGN: VoIP, Video, SIP trunking, IMS
    • NGN Protocols: SIP, SS7, H.323, H.248, MGCP
    • Security in NGNs: IPSec, VPNs, NAT/Firewalls
    • Ethernet, IP, IP routing MPLS
    • Access Networks: LLU, Cable, ADSL, 4/5G
    • Hosted/cloud based UC, IPBX and IP Centrex solutions
    • Microsoft Skype for Business and Teams topologies.
    • Broadsoft & BroadCloud topologies
    • WebRTC, SIP, VoIP, and other wireline/wireless Voice Technologies,
    • Virtual Machine concepts, Unix, XML, VMWare, KVM, OpenStack, Containers, NFV
    • Experience within SDN and/or SD-WAN technologies
    • Understanding of As a Service business models.
  • Familiarity with NFV, OpenStack, and Containers is highly desirable, as well as a strong understanding of Cloud environments (AWS, Azure, Google).
  • Experience in the Telecom industry with a proven track record of selling and partnering with Enterprise accounts, Systems Integrators, Tier 1 and Tier 2 Service Providers.
  • Experience in CRM use preferred to create quotes around Ribbon Technologies.
  • Proven ability to build strong relationships with clients and partners at all levels.
  • Excellent team player looking to make a real impact with strong communication (verbal and written), presentation, and interpersonal skills.
  • Excellent written and oral presentation skills.
  • Results-oriented, self-motivated industry professional with a good sense of humor.
  • Consultative approach and proven solution selling techniques.
  • Focused under pressure and a good lateral thinker.
  • Excellent business acumen and technically astute.
What We Offer

Ribbon Communications Operating Company offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Senior Systems Engineer looking to join a dynamic and innovative company, please submit your application.