Sales Associate

3 weeks ago

Bury, Borough of Bury, United Kingdom Footasylum Full time

We are seeking a Sales Assistant to join our team at Footasylum. As a Sales Assistant, you will be the heartbeat of our business, living and breathing our products. You will be responsible for providing exceptional customer service, showcasing our diverse products, and going above and beyond for all of our customers.

The Role:

You will be involved in creating a first-class shopping experience for our customers through your exceptional service, attitude, and behaviours. You will receive in-depth training on our products, their specifications, and product care, making you a well-rounded Footasylum Ambassador.

About You:

We are looking for outgoing people with a friendly, outgoing, organised, and can-do attitude. You will be positive and approachable, able to approach customers with ease to spark up enthusiastic conversations. You will be responsible for greeting and welcoming customers, making them feel like VIPs with your service, and ensuring they leave with smiles and a great impression of your shop.

Responsibilities:

  • Greet and welcome customers with a friendly and positive attitude.
  • Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
  • Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
  • Provide expert product knowledge and advice to customers.
  • Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
  • Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
  • Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
  • Stay up to date with current trends and product knowledge to effectively assist customers.
  • Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.

Diversity:

We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.

Recruitment Process:

We review applications on an individual basis, and if we feel you would be a good fit we'll invite you for a group interview for the role, and to see if we're a good fit for you.

We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.

Under 18 Working Restrictions:

If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.

You must bring along your Right to Work documentation to the interview in order for us to progress with your application.

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