Family Engagement Manager

2 weeks ago


Bristol, Bristol, United Kingdom Prison Advice and Care Trust Full time

Job Summary: As a Family Engagement Manager at Prison Advice and Care Trust, you will oversee the organisation of Family Days and work closely with our subcontractors in the Visits Centre. You will also be responsible for managing Pact's Family engagement casework within the prison. Our team offers a supportive environment, opportunities for professional development, and a range of benefits including a contributory pension and corporate eye care scheme.



About the Role: We are seeking an experienced professional to join our team as a Family Engagement Manager. As a key member of our team, you will work closely with our subcontractors to deliver high-quality services to families affected by imprisonment. You will also be responsible for managing casework, providing support and guidance to families, and developing relationships with key stakeholders.



Responsibilities: The successful candidate will be responsible for the following:




  • Managing Pact's Family engagement casework within the prison;
  • Organising Family Days periodically;
  • Liaising with our subcontractors in the Visits Centre;
  • Providing support and guidance to families affected by imprisonment;
  • Developing relationships with key stakeholders;
  • Managing casework, including ensuring timely and effective delivery of services;


Requirements: To be successful in this role, you will need:




  • Proven experience of working with families affected by imprisonment;
  • Excellent communication and interpersonal skills;
  • Able to work effectively in a team environment;
  • Ability to manage multiple priorities and deadlines;
  • Highly organised and able to work under pressure.


What We Offer: As a Family Engagement Manager at Prison Advice and Care Trust, you will have the opportunity to make a real difference to the lives of families affected by imprisonment. You will also have access to a range of benefits, including a contributory pension and corporate eye care scheme. We offer a supportive environment, opportunities for professional development, and a chance to work with a dedicated team of professionals.



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