Energy Specialist
3 weeks ago
About the Role
We're looking for a talented individual to join our Operations team as an Energy Specialist. As a key member of our team, you'll be responsible for delivering exceptional customer service and helping our customers navigate the world of renewable energy.
Key Responsibilities
- Provide outstanding customer service over the phone and via email, resolving queries and engaging with other suppliers as needed.
- Work closely with our Operations team to ensure seamless customer experiences and identify opportunities for improvement.
- Take ownership of customer issues and deliver end-to-end solutions, ensuring customers receive the support they need.
- Stay up-to-date with industry developments and regulatory changes, applying your knowledge to drive innovation and excellence in customer service.
What We're Looking For
- A passion for delivering exceptional customer experiences and a commitment to sustainability.
- Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
- A strong work ethic and a willingness to learn and adapt in a rapidly changing industry.
- A team player with a positive attitude and a commitment to our company values.
What We Offer
- A competitive salary and benefits package, including a share scheme and cycle-to-work scheme.
- The opportunity to work with a dynamic and innovative company that's making a real difference in the renewable energy sector.
- A supportive and collaborative team environment, with opportunities for professional growth and development.
Location
Our office is located in Central Brighton, with easy access to public transport and amenities.
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