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Senior Operations Manager

1 month ago

Eastbourne, East Sussex, United Kingdom Super Hiring Full time
Job Title: Senior Operations Manager

About the Role:

We are seeking a highly skilled and experienced Senior Operations Manager to lead the operations of a new residential children's home in Eastbourne. As a key member of our team, you will work closely with the Registered Manager to oversee the existing staff and resources, ensuring the safety and well-being of young people and meeting the service's goals.

Key Responsibilities:

- Stepping in for the manager when needed
- Supporting and supervising staff
- Interacting directly with young people
- Addressing child protection issues and complaints
- Collaborating with professionals for the best outcomes
- Managing resources and finances appropriately

Requirements:

- NVQ 3 / Level 3 Diploma in Residential Childcare (or equivalent)
- Team Building and Supervision Skills
- Ability to communicate both verbally and in writing
- Understanding the needs of young people who have experienced trauma including managing challenging behaviours

What We Offer:

- Our commitment to supporting and empowering our staff helps us build incredible teams of caring professionals
- Private health insurance and 24/7 GP access
- Gym membership stipend per month
- Best-in-class compensation
- Fully-paid support to complete your Level 3 and Level 5 NVQ's
- Pension plan with Nest
- Access to our company bonus scheme

About Us:

We're on a mission to be the number 1 provider of children's homes in London and the South East. Our '1 Day on 2 Days Off' rota allows for a healthy work-life balance, and our commitment to staff development and well-being sets us apart from other employers.