We are seeking an experienced Credit Controller to join our Finance team at PIB Group. As a Credit Controller, you will be responsible for managing customer accounts, ensuring timely collection of outstanding debts, and resolving billing queries.

• Chase debt by telephone and email to reduce debtor days.
• Ensure payment of customer invoices is within agreed payment terms.
• Process and generate reminder letters and monthly statements.
• Resolve billing queries both internally and externally.
• Investigate and resolve queries relating to non-payment of invoices.
• Make recommendations for legal action to collect monies owed if necessary.
• Ensure notes and actions are clearly recorded in the credit control system.
• Communicate and manage customer repayment plans as agreed with management.
• Work well within a team and alone.
• Use judgment and act upon it to recognize where advice and support is needed to resolve account problems.
• Build and maintain relationships resulting in payments being on time and/or early.
• Suspend services where necessary, ensuring the overdue debt is controlled.
• Allocate cash accurately to customer accounts.
• Produce aged debtor reports to management as and when required.
• Supply ad hoc analysis on request.
• Undertake additional tasks and project work across the finance team.

• Previous experience of working in a finance department with exposure to credit control.
• Good IT skills to include Excel, Word, Outlook, and accounting systems.
• AAT part qualified (desirable).

• Competitive salary.
• Competitive holiday allowance with the annual option to buy additional days.
• Death in Service benefit of x4 salary.
• Company pension scheme.
• Very generous maternity and paternity leave packages.
• Flexible benefits package which allows you to add additional benefits to your overall package.
• Referral schemes.
• Discounted rates on PIB products.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.