Practice Manager Position

4 weeks ago


Maidenhead, Windsor and Maidenhead, United Kingdom Redwood House Surgery Full time

About the Role

Redwood House Surgery is seeking an experienced and motivated Practice Manager to join our team. As a Practice Manager, you will be responsible for ensuring the practice is compliant with NHS, Information Governance, CQC, and health-related requirements.

Main Responsibilities

1. Ensure the practice is compliant with any NHS, Information Governance, CQC, or health-related requirements.

2. Recommend improvements to how we could work more efficiently and review administration systems.

3. Ensure staff are trained to provide cover for all administrative functions and patient queries.

4. Communicate with all staff and keep them up to date, motivating and managing staff on a day-to-day basis.

5. Responsible for communications with patients, including complaints handling, website, online patient access, and patient newsletters.

6. Support practice management with new projects and developments and practice administration.

7. Ensure the practice maximises patient healthcare to achieve maximum QOF achievement.

8. Be responsible and develop processes to aid with recruitment and HR functions.

9. Review and maintain up-to-date policies and practice administration.

10. Organise staff rotas and coordinate holiday requests to ensure there is adequate cover at all times.

11. Ensure the work environment is kept clean, tidy, and well-organised, paying due attention to health and safety.

About Us

Redwood House Surgery is a 2-Partner Practice with over 6000 patients situated on the outskirts of Maidenhead. We are committed to providing the highest level of patient care and have developed our skill mix and created new and innovative ways of working to maximise the efficient use of clinical time and offer the best patient services.



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