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Restaurant Operations Manager

1 month ago

Newport, Newport, United Kingdom Bistrot Pierre Full time
Duty Manager - Pierres Newport

About the Role

We are seeking a highly skilled Duty Manager to join our dynamic restaurant team at Pierres Newport. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our restaurant.

Key Responsibilities

Ensuring staffing levels are adequate for the shift and addressing any issues in a timely manner

Anticipating client needs and reacting to enhance client satisfaction

Flexibility to assist within other areas of the restaurant

Briefing the front of house team to ensure clear targets on customer satisfaction and upselling

Maintaining clear communication with the kitchen team to ensure they are ready for service and products are available

What We Offer

As a Duty Manager at Pierres Newport, you will enjoy a range of benefits, including:

Unlimited 50% discount off our food at any of our Bistrot Pierre restaurants

An awesome service charge on top of your competitive hourly pay rate

Access to our 24/7 employee assistance programme

Fantastic staff nights out and on-shift daily and monthly incentives

Annual company rewards - get the chance to win holiday vouchers for you and your loved ones

Take part in our Future Leaders course, where you can experience bespoke career development

Why Choose Us?

Pierres Newport is a welcoming and inclusive environment where you can excel and develop in your role. We pride ourselves on delivering exceptional customer experiences and providing a supportive team environment.